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Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information necessary to provide our services:
- Child's name, age, and grade level
- Parent/Guardian email and contact information
- Learning progress and achievement data
- Payment information (processed securely via Razorpay)
2. Information We Do NOT Collect
- Location data or GPS information
- Biometric data or facial recognition
- Device identifiers or tracking cookies
- Browsing history outside Sophio Platform
- Camera, microphone, or photo library access
3. How We Use Your Data
Your data is used only to:
- Provide and improve our learning platform
- Track learning progress and generate reports
- Process payments and manage subscriptions
- Send service updates and support communications
- Comply with legal obligations
4. Data Security
We protect your data with:
- AES-256 encryption for data in transit and at rest
- Secure HTTPS connections
- Regular security audits and penetration testing
- Limited access to personal data (need-to-know basis)
5. Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
6. Compliance
Sophio complies with:
- Digital Personal Data Protection Act 2023 (India)
- Children's Online Privacy Protection Act (COPPA - USA)
- General Data Protection Regulation (GDPR - EU)
- ISO/IEC 27001 Information Security Standards
7. Contact Us
For privacy inquiries, contact us at: